aOK (officially, OK.ME Inc.) is committed to protecting the privacy of all users of the applications and internet services distributed under the aOK brand via the major app stores, our websites, and/or via any affiliate websites (the "Software"), and all users and partners who use our personally controlled identity system, software products, web services, application programming interfaces (APIs), software development kits (SDKs), tools, and related services (together with the Software, the “Platform”). We ask that you read it carefully.
This Global Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect users’ and visitors’ information as part of the Platform. Any discussion of your use of the Platform in this Policy is meant to include your visits to our websites whether or not you are a user of the Platform. If you are a resident of the European Union, European Economic Area, United Kingdom, or Switzerland, please read in addition to this Policy our EU & Swiss Privacy Policy for further information about our data collection practices and your rights.
In this Policy, "aOK" refers to aOK staff, officers, attorneys, and affiliates, all of whom are bound by law or contract to keep confidential information they receive as part of their assistance to aOK.
When we refer to “aOK,” “we,” “our,” or “us” in this Policy, we are referring to aOK, and its subsidiaries and affiliates, as the “controller” (and/or a “business” or “organization” under the CCPA) or the equivalent legal construct under applicable law of the information we process when you visit our websites, use the Platform, and/or we interact with you through our communication channels for business purposes. This Privacy Policy covers the digital properties listed herein.
Capitalized terms that are not defined in this Policy have the meaning given them in our Terms of Service including any relevant agreement, policy, or addendum incorporated therein and any amendments or modifications thereto.
It is important to note that where aOK handles Personal Information on behalf of or at the direction of its users through their use of our Platform, aOK is the “processor” (and/or “service provider” under the CCPA) or the equivalent legal construct under applicable law of that data and aOK’s use, processing, and handling of such data is done pursuant to the written instructions of its users in the form of the Terms of Service and/or any similar written agreement between the parties. In these cases, our use of information collected through our Platform shall be limited to the purpose of providing and operating the Platform for our users. aOK may, from time-to-time, introduce new products and services. To the extent that any new products and/or services affect this Privacy Policy, we will notify you as further described in Section 13 below.
If you have any questions about this privacy policy or our practices, please contact us. If you are in the European Union, you may contact our Data Protection Officer through this same email address.
In this Policy, “Personal Information” means any information relating to an identifiable natural person. aOK does not sell or rent user information under any circumstances, and we do not share user information without prior consent except as compelled by law.
Personal Information does not include data or information collected, derived, or otherwise generated from the use of the Platform, provided that such data has been anonymized, de-identified, and/or aggregated so as not to identify or permit the identification of any individual (“De-identified Data”), De-identified Data helps us understand trends in usage of the Platform so that we can better consider new features or otherwise tailor the Platform. In addition to collecting and using De-identified Data ourselves, we may share De-identified Data with third parties, including our users, partners and service providers, for various purposes, including to help us better understand our users’ needs and improve the Platform as well as for communications purposes.
The Platform contains links to websites and applications other than the Platform, including websites and applications operated by affiliates and other third parties. This Policy applies only to information collected by the Platform.
aOK does not endorse and is not responsible for the practices of third parties or their websites or applications. We do not determine and are not responsible for the privacy practices or the content of websites or applications operated by third parties. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies.
We are not responsible for and we do not control any third parties that you authorize to access your Personal Information. If you are using a third-party website or service and you allow such a third-party access to your Personal Information, you do so at your own risk.
The Platform offers publicly accessible community forums. If you elect to post something in a public area of the Platform, any Personal Information or content that you voluntarily disclose for posting to such area becomes available to the public, as controlled by any applicable privacy settings. If you remove information that you posted to the public areas of the Platform, copies may remain viewable in cached and archived pages of the Platform, or if other users have copied or saved that information.
To request removal of your Personal Information from our community forums, contact us at privacy@aokapp.com. In some cases, we may not be able to remove all of your Personal Information.
From time to time, we may post user testimonials which may contain Personal Information. We will always obtain your consent prior to posting any Personal Information included in your testimonial(s).
aOK is committed to ensuring the security of your Personal Information. All information within your secure Personal Data Vault is encrypted at rest and can only be accessed by you. We use what we determine to be the best available technological, physical, and administrative security safeguards, such as public key encryption (PKE), firewalls, and carefully developed security features, to protect the confidentiality and security of your Personal Information on the Platform. When you enter confidential information (such as information submitted from within the Platform) we encrypt the transmission of that information using PKE and secure socket layer technology (SSL). HTTPS is enabled by default on all of our web services, and certificates are refreshed on a regular basis. These technologies, procedures, and other measures are used in an effort to ensure that your data is safe, secure, and only available to you and to those you authorized to access your data. However, no internet, email, or other electronic transmission is ever fully secure or error-free, so you should take care in deciding what information you send to us in this way. aOK is not responsible for the functionality or security measures of any third party.
As aOK is based in the United States, we may host, transfer, and process your Personal Information in the United States or countries other than the United States. aOK uses a variety of safeguards, including contractual and technical measures, to protect the Personal Information and data we transfer. aOK will ensure that any of our service providers, processors, or third parties will undergo a comprehensive privacy vetting process prior to providing them your Personal Information.
If you are located in the United Kingdom (“UK”), European Union (“EU”), European Economic Area (“EEA”) or Switzerland, please see our EU & Swiss Privacy Policy. aOK is seeking certification under the EU-US and Swiss-US Data Privacy Framework as well as the UK Extension to the EU-US Data Privacy Framework. aOK is committed to complying with the Data Privacy Framework’s Principles. If you would like to submit a dispute under the Data Privacy Framework you may do so by following the instructions found here.
You may update, delete, or change Personal Information you have provided to aOK by logging into your aOK app and providing such additional information or deleting such information where applicable. If you are not a User and would like to gain access to, or request deletion of, information we have collected, please contact us at privacy@aokapp.com. We will provide a response in accordance with applicable parameters in a commercially reasonable amount of time.
aOK will retain Personal Information we process on your behalf for as long as necessary to provide the Platform to you, subject to our compliance with this Policy, or as required or permitted under applicable law. We may further retain and process Personal Information as necessary to comply with our legal obligations; maintain accurate accounting, financial, and other operational records; resolve disputes; and enforce our agreements. We have established internal policies for the deletion of Personal Information following the termination of your Account.
aOK does not knowingly collect any Personal Information from children under the digital age of consent (13 in the United States, 16 in the EU). If you are under the age of 13 (or the applicable digital age of consent), please do not submit any Personal Information through the Platform. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce our Policy by instructing their children never to provide Personal Information on the Platform. If you have reason to believe that a child under the age of 13 (or the applicable digital age of consent) has provided Personal Information to aOK through the Platform, please contact us, and we will delete that Personal Information from our databases without delay.
This section applies only to California residents. Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), below is a summary of the Personal Information categories, as identified and defined by the CCPA (see California Civil Code section 1798.140 (o)), that we collect, the reason we collect your Personal Information, where we obtain the Personal Information, and the third parties with whom we may share your Personal Information.
We generally collect the following categories of Personal Information about you when you use our sites or Platform:
We do not collect education-related information, geolocation information, or inferences about your preferences, characteristics, behavior, and attitudes. For more information about the Personal Information we collect and how we collect it, please refer to Sections 1 and 2, above.
We collect your Personal Information for the business purposes described in Section 2, above. The CCPA defines a “business purpose” as the use of Personal Information for the business’s operational purposes, or other notified purposes, provided the use of Personal Information is reasonably necessary and proportionate to achieve the operational purpose for which the Personal Information was collected or another operational purpose that is compatible with the context in which the Personal Information was collected.
The categories of third parties with whom we may share your Personal Information are listed in Section 2, above.
Residents of certain US states, including but not limited to California, Colorado, Connecticut, Virginia, and Utah, may have additional rights in relation to their Personal Information. However, these rights may be subject to certain exceptions. For instance, we may be unable to disclose specific pieces of Personal Information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of Personal Information, your Account with us, or the security of our network systems. Your rights may include:
To assert your right to know or your right to delete your Personal Information, please contact us according to the “Contact Us” section below. To verify your identity, we will rely upon the Platform as that is its purpose, and the sole method available to us for identity verification purposes.
California consumers may also use the Digital Advertising Alliance’s tool to send requests under the California Consumer Privacy Act (“CCPA”) for a web browser to opt out of the sale of personal information by some or all of that framework’s participating companies by accessing the DAA’s tool here: https://www.privacyrights.info/, or by downloading the DAA’s AppChoices mobile application opt-out here: https://www.privacyrights.info/appchoices.
The AppChoices app is not limited to opt-outs for CCPA purposes and may be used by anyone to limit the collection of cross-app data for interest-based advertising purposes by participating DAA member companies.
In addition, under California Civil Code Sections 1798.83–1798.84, California residents are entitled to ask us for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties, and providing contact information for such affiliates and/or third parties.
If you are a California resident and would like a copy of this notice, please submit a written request to privacy@aokapp.com or to:
aOK c/o OK.ME Inc.
8 The Green, Suite B
Dover, DE 19901
We reserve the right to modify, update, or change this Policy from time to time in the usual course of operations, so we encourage you to review this page periodically. Notwithstanding, when we change this Policy in a material manner, we will update the effective date at the top of this page and provide you with reasonable advance notice before the updates to this Policy become effective. aOK may provide such notifications to you via email notice, written or hard copy notice, and/or through posting of such notice on the Platform. We reserve the right to determine the form and means of providing notifications to you. You may be required to click-to-accept or otherwise agree to the updated Policy, but in any event your continued use or access of the Platform after the effective date of the updated Policy shall constitute your agreement to the updated Policy. The Policy will be effective as of the date specified in the effective date at the top of this page, and will apply to your use of the Platform from that point forward. If we update this Policy in a non-material manner after the effective date, we will update the last modified date at the top of this page. If you choose not to agree to this Policy or any future updated Policy, you may not use or access (and must discontinue any use or access to) the Platform. aOK is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us.
If you have questions regarding this Policy or about the privacy practices of aOK, please contact us by email at privacy@aokapp.com, or at:
aOK c/o OK.ME Inc.
8 The Green, Suite B
Dover, DE 19901
